Sleepy Society FAQs

1. What materials are your mugs and T-shirts made of?
Our mugs are high-quality ceramic, designed to keep your coffee warm while being dishwasher safe.
Our T-shirts and sweatshirts are made from soft, durable blends of cotton and polyester, designed for comfort and long-lasting wear.

2. How do I care for my products?

• Mugs: Dishwasher safe, but hand-washing is recommended for longevity.

• T-shirts & Sweatshirts: Machine wash warm with like colors, tumble dry medium, and store away from direct sunlight.

3. Do you ship internationally?
Yes! We ship worldwide. Shipping costs and delivery times vary depending on your location.

4. How long will my order take to arrive?
Orders within Australia usually arrive in 2–5 business days. International shipping varies from 7–21 business days depending on customs and location.

5. Can I exchange or return my items?
Absolutely! We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in original packaging.

6. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this to follow your package until it reaches your doorstep.

7. Do your products make good gifts?
Yes! Our cozy mugs and comfy tees are perfect for birthdays, holidays, or just treating yourself or a loved one to comfort and style.

8. How do I know which size to choose for T-shirts and sweatshirts?
Please refer to our Size Guide on each product page for accurate measurements and fit recommendations.

9. Are your products eco-friendly?
We strive to use sustainable materials and packaging wherever possible. Our goal is to provide comfort without compromising the planet.

10. Can I customize or personalize my order?
At this time, we don’t offer personalized designs, but we may offer limited-edition prints and seasonal collections. Stay tuned!